🔒 Credit Card Security
At Rozana Tours, protecting your privacy and payment information is one of our highest priorities. All online payments are secured using SSL (Secure Socket Layer) encryption, ensuring that your sensitive information is transmitted safely and securely.
- A secure padlock icon appears in your browser’s address bar when you enter your credit card details.
- The secure connection is verified through an SSL certificate issued by RapidSSL.
- When making a payment, the website address automatically changes to https://, confirming that your connection is encrypted.
- Your payment information is transmitted directly through an encrypted connection between your device and the bank. Credit card details are never visible to Rozana Tours staff or any third party.
- Rozana Tours does not store customers’ credit card information on its website.
🛡️ Personal Information Security
All personal information submitted through the Rozana Tours website, including registration details and delivery addresses, is stored securely in protected systems.
Your personal information will never be shared with any individual, organization, or third party unless required by applicable laws or legal authorities.
📋 Use of Personal Information
Your name, phone number, email address, and mailing address are used solely by Rozana Tours Tur ve Tic. Ltd. and its authorized business partners (such as contracted courier and logistics providers) for legitimate operational purposes, including:
- Processing and delivering the services you have purchased.
- Issuing invoices and payment documentation.
- Providing booking confirmations and travel-related notifications.
- Informing you about special offers, promotions, and marketing campaigns, where permitted.
⚠️ Customer Security Recommendations
While Rozana Tours applies strict security and privacy measures, we also recommend that customers take appropriate precautions to protect their personal information.
For your online safety, we recommend:
- Keeping your web browser updated with the latest security settings.
- Using reliable antivirus software and an active firewall.
- Regularly updating your operating system and security software.
- Avoiding storing passwords or sensitive personal information on shared or public computers.
Important: Rozana Tours Tur ve Tic. Ltd. will never request your credit card details, passwords, or other sensitive personal information via email.
Emails sent from Rozana Tours are limited to legitimate service-related communications, such as:
- Booking confirmations.
- Service and delivery updates.
- Payment confirmation receipts.
- Password reset requests.
- Travel, reservation, and customer service notifications.
